If you are considering Cloud Computing or SaaS read this!


Keep Eyes Wide Open When Considering SaaS

Organizations today rely heavily on their IT software to drive the business objectives to meet the needs of the market. There are a number of sophisticated software applications that have grown in demand and complexity to support an organization’s value chain such as Customer Relationship Management (CRM) and, conversely, the back office, Enterprise Resource Planning (ERP). In the traditional model, to meet the needs of the organization the IT department designs software, hosts applications, codified software and manages the operational functions to distribute the internal software packages to customers.

This is a summary of an article that I authored to that was printed in Cloud Computing Journal and reprinted in others. Follow the title link to the full article

Regards,

Peter

Service Management (ITIL) and Project Management – a contrast in execution


This topic is a series of articles that I authored as part of the Program Delivery Effectiveness Group – The source of innovative program delivery techniques by PA Consulting.  That blog has six major areas of focus:

  • Simply Better PMO – John Hall provides invaluable insight on how your PMO can get the basics right, do the important things well, and minimize overhead.
  • Program Management – Alexander Lowry offers insights on strategic program management. His posts address many of the challenges that occur along the program delivery path.
  • Portfolio Delivery – Tim Pare shares research findings on portfolio management based on survey data we have collected and, continue to collect, from program managers around the world in a variety of business sectors.
  • Design Authority – Andre Vargas discusses techniques for ensuring that solutions are designed & built as imagined through the use of discrete Design Authority function.
  • Change Management – Teneka Polite & Precillia Redmond share valuable insights on driving and releasing change to ensure sustainable benefits from change efforts
  • ITIL & Program Management – Peter Tarhanidis provides a unique perspective on program management as it applies to service management (ITIL)

My series is based on the contrast between Project management and ITIL service management and how they can co-exist since one is based on the temporary undertaking delivering a unique goal and the latter is based on a lifecycle approach. Below are the key articles that are linked back to that site for

Service Management (ITIL) and Project Management – a contrast in execution

Today many IT organizations are redefining their approach to delivery and support of IT of their customers. Some of those IT organizations are adopting a customer oriented approach to meet the requirements of flawless execution of the services customers receive. As a result, IT organizations adopt both Service Management (ITIL) and the use of Project […]

ITIL Service Strategy and Project Management – a contrast in execution

The purpose of these updates is to continue to show how these two best practices, ITIL and project management provide synergy to improve effectiveness and drive overall maturity for organizations to meet the needs of the business. In this article I will focus at a high level what service strategy and project management can leverage […]

ITIL Service Design and Project Management – a contrast in execution

The purpose of this series of articles is to continue to show how these two best practices, ITIL and project management provide synergy to improve effectiveness and drive overall maturity for organizations to meet the needs of the business. In this third article I will focus at a high level on how service design and […]

Thank you for any comments or feedback that provides clarity to distinguish good practices in developing both these disciplines.

Regards

Peter

Related articles

  1. The Basics Of ITIL Training (projectqwerty.wordpress.com)
  2. The Keys to IT Demand Management (vaughanmerlyn.com)
  3. What is ITIL Service Portfolio Management? (tomjsmyth.wordpress.com)
  4. ITIL Maturity Assessment Chart (tomjsmyth.wordpress.com)
  5. Delivery and Process (ITIL) – Job Descriptions (freeitjobdescriptions.wordpress.com)
  6. Program and Project Management – Job Descriptions (freeitjobdescriptions.wordpress.com)
  7. How to Develop Next-Gen Project Managers (pcadvisor.co.uk)